Solutions
Airlines
Serve your passengers with an always-on, digital employee that can accomplish a wide range of pre-flight and post-flight tasks effortlessly
Explore and Plan
Explore destinations, get recommendations, plan a trip
Search and book flights, with payments in currency and/or miles
Modify and cancel reservations
Advice related to travel documentation, health requirements, and more
Cabin upgrades, seat reservations and changes
Pre-book services like baggage, meals, special assistance
Schedule and manage airport transfers
Cross-marketed services including hotels, local transport, tours and excursions,
and much more…
Travel
Check in services, boarding pass and baggage tag issuance
Excess, bulky or special baggage related procedures
Real-time updates related to flight status, delays, gate changes, equipment changes, etc.
Disruption management, including rebookings, and assistance with hotel, ground transportation, meals; manage claims and refunds processing as required
Assist with in-flight services like WiFi and entertainment
Lounge information and access, including pre-booking facilities like shower, sleep pod, or special meals
Destination Services
Arrival services like meet and greet, lounge access, etc.
Delayed or missing baggage complaints and updates
Baggage handling claims - filing, status updates, resolution and compensation
Other claims and compensation
Feedback and surveys
Loyalty Programs
Sign up for loyalty program, manage account
Claim missing points/miles
Bonus programs and offers
Partner program rewards