Solutions
Banking
CtrlAgent’s digital banking employees are equipped with a wide spectrum of skills for consumer and business banking operations to serve your customers efficiently and seamlessly, round the clock.
Core Account Management
Product and service information, including account related procedures and requirements
Opening new accounts and managing account details
Real-time account balances
Managing passcodes and PINs
View, download or receive account statements over email
Open virtual wallet accounts, map to checking or savings accounts
Open and manage money market accounts
Link accounts for overdraft protection
Manage nominees
Check credit scores, report errors
Payment histories by biller, supplier and more
Financial Transactions
Fund transfers between own accounts
Transfers to external accounts, setting up wire transfers
International fund transfers, remittances
Set up scheduled transfers
Manage external payees and beneficiaries
Set up automatic payments for bills
Bulk or batch payments for payrolls, contractors and others
Invoice generation and receivables tracking
Cards
Explore card products, request recommendations - debit and credit cards
Apply for and manage debit and credit cards
Set card limits, PINs
Add authorized users for credit cards
Credit card payments - one-time, autopay setup from checking or savings accounts
Card operations - blocking, unblocking, requesting a replacement card
Report a stolen card
Set up activity alerts, fraud monitoring, and more
File disputes or report fraudulent activity
Deposits
Explore, request recommendations for deposit products
Open a deposit account
Estimate interest payments
Cash Flow and Liquidity Management
Real-time cash flow overview
Cash flow forecasting tools
Manage working capital
Set up sweeps and zero-balance accounts (ZBAs)
Liquidity optimization recommendations
Loans
Explore and receive recommendations for loans
Loan payment calculator
Loan pre-qualification
Apply for business loans, lines of credit, auto loans, mortgages and other loans
Check loan status, repayment schedules
Payment history
Payoff loans
Security and Compliance
Multi-factor authentication support
KYC/AML compliance checks
Audit logs and access history
Role-based access control for multiple users
Fraud detection and anomaly alerts